Create have signed up to the Charter for Involvement, which means we will strive to ensure service users and their families are involved in the development of the service.
The Charter for Involvement is written by the National Involvement Network (NIN) and was published January 2015 . It is a series of 12 new statements that show how people who use support services want to be involved:
- in the services they get
- in the organisations that provide their services, and
- in the wider community
The Charter is unique in Scotland as it has been written and developed by people who use services for service providers to make involvement better for everyone.
Singing up means organisations:
- Agree with the Charter principles and statements.
- Commit to putting the Charter principles and statements into practice in their organisation.
- Commit to working in partnership with people who use their service to draw up an action plan. This will say what actions they will take to improve involvement in line with the Charter principles and statements.
- Commit to working in partnership with people who use their service to check how the organisation is doing with these actions on a regular basis.
- Commit to sharing learning and ideas on improving involvement and taking this work forward with other organisations.